Practice Policy

Deregistration Policy

We aim to build long-term, trusting relationships with all of our patients.

In some circumstances the relationship between practice and patient may break down, for example through repeated missed appointments, non-payment of fees, or abusive behaviour towards our team. In these cases we may need to deregister a patient. Where possible we will discuss any concerns with you first and give reasonable notice so that you can arrange ongoing care elsewhere.

Any decision to deregister is never taken lightly and follows our professional and regulatory obligations.